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| Website FAQ's |
- How fast is my order processed?
- Items in stock are shipped the
same day if the order is received by 2pm EST. Depending on your
Continental USA location, you should get your order in 2 to 3
days. Holiday shipping pressure may cause delays in the UPS
system.
- What if my item isn't in stock?
- Generally speaking, you will
receive an order that is not in stock in 5 to 10 business days by
UPS ground.
- How is my order shipped?
- Our first choice for shipping is
UPS Ground. If you want your order shipped differently call us at
1 877 477-3524 or email us at
sales@usaflags-flagpoles.com.
- Overnight, Express and Priority
shipping is available by phoning in your order and having your
credit card information handy.
- Can you ship outside the
Continental United States?
- Is my purchase guaranteed?
- Yes. All of our merchandise is
100% satisfaction guaranteed.
- What if I don't like the item I
receive?
- Just ship the unused item in the
original packaging it came in back to us, and after we verify it
is in original condition we will refund your money ASAP.
- What forms of payment do you
accept?
- MasterCard, Visa, American
Express, Discover and PayPal E-checks for online purchases. We
accept business/personal checks and money orders on phone or mail
in orders. Click Here
for a mail in form. We also accept Purchase Orders from
Educational, Government and Business accounts. Organizations using
PO's will be charged a shipping and handling fee and will not be
able to use our Free Shipping offer.
- Is it safe to use my credit card
online?
- Yes it is at this website.
Click Here to find
out why.
- What will this order look like on
my credit card statement?
- This credit card transaction will
appear on your bill as:
"PAYPAL *USA Flags and Flagpoles"
- How do I check the status of my
order?
- Do you offer price guarantees?
- No we do not. If we offered lower
grade products for sale we would most likely be able to do that.
We would rather offer you a 100% satisfaction guarantee and supply
the best products you can purchase at competitive prices.
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